Администратор гостиницы
- Смолевичи, Минская область
- Постоянная работа
- Полная занятость
- Takes a proactive approach to the Reception activities, anticipating potential sales opportunities and any concerns that may arise
- Maintains effective communication within the department and ensures that the Front Office Manager and Lead Receptionist are kept well informed of any problems/queries that have arisen
- Reports any problems/complaints to the Front Office Manager and Lead receptionist
- Greets and maintains an excellent working relationship with guests/clients and colleagues
- Accepts and records reservations to check that all instructions have been carried out and entered into the computer correctly
- Checks and ensures all guest's bills are charged correctly and posted into the respective folios correctly
- Conducts credit balance checks based on the high balance report
- Checks through the handover diary, act on matters as necessary and communicates information to the rest of the team
- Works as per shift duties list, assisting where necessary. Ensures all work is completed at the end of the shift and that shift task list is filed appropriately
- Follows instructions given by the Lead receptionist in order that the daily tasks for the shift are completed at all times based on Front of House procedures
- Checks in and checks out clients follow up on traces
- Previous guest exposure in the Tourism and Hospitality Industry desired
- Microsoft Office, PMS such as Opera/ Fidelio
- Spoken English is a must
- Stable work with official registration and social guarantees
- Shift work schedule
- Free uniforms (including dry cleaning)
- Complimentary employee meals and other benefits
- For nonresidents, accommodation is provided on site
- Official transfer from/to work from "Mogilevskaya" st. and "Vostok" st.
- Professional and friendly Hotel team
- Modern environment and newest equipment
- Broad opportunities for rapid career growth and professional development
- Corporate learning and development opportunities
- Salary based on the interview results
- We are waiting for your feedback!
Praca